GENERAL TERMS AND CONDITIONS
Valid from 27/07/2020
Welcome to the website operated by Wanadis Kereskedelmi és Szolgáltató Kft. (Hereinafter: Gömböc Webshop), where you will have the opportunity to order small-scale beer or beers!
These General Terms and Conditions (hereinafter GTC) contain the conditions of use by the user (hereinafter: the Buyer) of the service available on the nupoc-online.hu website (hereinafter: the Website).
If you wish to be a customer or active user of the Website, please read our General Terms and Conditions (hereinafter: GTC) carefully and use our service (order, subscription, purchase) only if you agree with all its points and consider it binding. for yourself.
In case of any questions related to the operation of the Website, the ordering and delivery process, we are at your disposal on the Website or at the contact details provided on the 1st.
We would like to inform you that these GTC may establish different conditions for a natural person (hereinafter: Consumer) acting as a Buyer acting outside the scope of his / her profession, independent occupation or business activity in certain respects compared to the provisions applicable to enterprises. In this case, different rules apply to the Consumer.
The technical information required for the use of the Website, which is not included in these GTC, is provided by other information available on the Website.
The language of the contract is English.
The order placed on the Website does not qualify as a legal statement, but as an implied legal statement, so the electronically concluded contract between the Customer and the Gömböc Webshop does not qualify as a written contract, they are not filed by the Gömböc Webshop, so they cannot be accessed or viewed afterwards.
The Sphere Webshop is not subject to the provisions of any code of conduct.
Orders can only be placed electronically on the Website. It is not possible to place orders by fax, telephone, e-mail or letter, orders received in this way cannot be fulfilled by the Gömböc Webshop.
By using the Website, the Customer acknowledges and accepts the provisions of these GTC.
SERVICE PROVIDER OR BALL WEBSHOP
Gömböc Webshop name: Wanadis Kereskedelmi és Szolgáltató Kft.
Head office: 1112 Budapest, Budaörsi út 153.
VAT number: 14020362-2-43
Court of Registry: Metropolitan Court of Registry
Company registration number: 01-09-885144
Hosting provider: Tárhely.Eu Szolgáltató Kft.
ACTIVITY ON THE WEBSITE
The purpose of the Service is to sell the products of the nupoc-online.hu website to users and to publish relevant content related to the products.
The handling of the Customer’s personal data is regulated by the Data Management Information, which can be accessed directly from the main page or via the following link.
The Customer may use the Website only at his own risk and accepts that the Gömböc Webshop shall not be liable for any pecuniary or non-pecuniary damages incurred during the use due to intentional, gross negligence or criminal damage, as well as for breach of contract damaging life, limb or health. in addition to responsibility.
The Gömböc Webshop excludes all liability for the conduct of the users of the Website and that the Buyer is fully and exclusively responsible for his own conduct.
The Buyer is obliged to ensure that the use of the website does not infringe the rights of third parties or the law, either directly or indirectly.
Buyer is fully and exclusively responsible for its own conduct, Gömböc Webshop in such a case fully cooperates with the competent authorities to detect violations.
The Gömböc Webshop is entitled, but not obliged, to check the content (for example, posts) made available by the Users during the use of the Website, and the Gömböc Webshop is entitled, but not obliged, to look for signs of illegal activity and is not responsible for them.
The Gömböc Webshop is entitled, but not obliged, to check the content that users may make available during the use of the Website, and the Gömböc Webshop is entitled, but not obliged, to look for signs of illegal activity with regard to the published content.
The pages of the service may contain connection points (links) that lead to the pages of other service providers. Gömböc Webshop is not responsible for the privacy practices and other activities of these service providers.
Due to the global nature of the Internet, the Buyer agrees to comply with the provisions of applicable national law when using the Website. If any activity related to the use of the Website is not permitted under the law of the State of the Buyer, the User shall be solely responsible for the use.
If the Customer notices objectionable content on the Website, he is obliged to report it to the Gömböc Webshop immediately. If, in the course of the Gömböc Webshop’s bona fide procedure, you find the alert to be justified, you have the right to delete or modify the information immediately.
The entire Website (texts, images, graphics, etc.) is protected by copyright, so copying, modifying or distributing it for commercial purposes is prohibited!
The Website as a whole, its graphic elements, text and technical solutions, and the elements of the Service are protected by copyright or other intellectual property rights (including, in particular, trademark protection). Gömböc Webshop is the copyright owner or authorized user of all content displayed on the Website and in the provision of services available through the Website: any copyrighted work or other intellectual creation (including, inter alia, all graphics and other materials, layout, editing of the Website interface, the software and other solutions, idea, implementation used).
The content of the Website and certain parts of it may be saved or printed on physical or other data carriers for private use or with the prior written consent of the Gömböc Webshop. Use other than for private use, such as storage in a database, transmission, publication or downloading, placing on the market, is only possible with the prior written permission of the Gömböc Webshop.
In addition to the rights expressly set forth in these GTC, the use of the Website or any provision of the GTC does not entitle the User to any use or utilization of any trade name or trademark on the Website. In addition to the display, temporary reproduction and private copying involved in the proper use of the Website, these intellectual works may not be used or exploited in any other form without the prior written permission of Gömböc Webshop.
The Gömböc Webshop reserves all rights to all elements of its service, in particular the domain name of nappoc-online.hu, the subdomains belonging to it, all other domain names included in the Gömböc Webshop, its subpages and the Internet advertising surfaces. All activities aimed at listing, organizing, archiving, hacking, decrypting the source code of the Gömböc Webshop are prohibited, unless specifically authorized by the Gömböc Webshop.
It is forbidden to modify, copy, place new data or overwrite existing data in the Gömböc Webshop database by bypassing the interface provided by the Gömböc Webshop or by using search engines, without a separate agreement or using the service provided for this purpose.
PURCHASE ON THE WEBSITE
A condition for purchasing on the Website is a valid registration.
The Customer can register within the “Registration” menu item by filling in the registration interface and finally by clicking on the “Registration” button. In the registration interface, the Customer must provide the following information to the Gömböc Webshop:
Billing information as
billing address: city, zip code, street name, house number, country
In case of a company customer, tax number
On the Website, by default, the identity of the billing and shipping address is selected in the check box. If the billing and delivery address do not match, the Customer has the option to enter the delivery address by clicking on the checkbox (by unchecking the checkbox).
The Gömböc Webshop shall not be liable for any delivery delays or other problems or errors that can be traced back to incorrect and / or inaccurate data provided by the Customer. The Sphere Webshop shall not be liable for any damages resulting from the Customer forgetting his / her password or making it available to unauthorized persons for any reason not attributable to the Sphere Webshop. The Gömböc Webshop treats all registrations as a single person. It is possible to change the previously recorded data after logging in, by clicking on the “My Account” menu item, which can also affect the data of active orders. Gömböc Webshop shall not be liable for any damage or error resulting from the change of the registered data by the Customer.
By sending the registration, the Customer accepts these GTC and the contents of the data management information. The Gömböc Webshop informs the Customer about the success of the registration by e-mail, in which the Customer can review the data provided during the registration with the help of a summary interface.
After the successful registration, the Customer can log in to the Website by entering his / her login details (e-mail address, password) under the “Login” menu item.
The customer is entitled to request the cancellation of his registration by sending a message to the e-mail address firstname.lastname@example.org. Upon receipt of the message, Gömböc Webshop will ensure that the registration is canceled as specified in the data management information. Customer user data will be removed from the system immediately after deletion; however, this does not affect the retention of data and documents related to orders already placed, nor does it result in the deletion of this data. Once removed, there is no way to restore the data.
The Customer is solely responsible for maintaining the confidentiality of user access data (especially the password). If the Customer becomes aware that the password provided during registration may have been accessed by an unauthorized third party, he is obliged to change his password immediately, and if it is suspected that the third party misuses the password in any way, he must notify the Gömböc Webshop at the same time.
Customer agrees to update the personal information provided during registration as necessary to ensure that it is timely, complete and accurate.
Select the product. If you click on the product image or name, you can read the detailed description of the product.
Clicking on the “Add to Cart” option will add the product to the cart. The updated contents of your cart will always be displayed as “Contents of your cart” so you can keep track of what is in your shopping cart.
If you click on the “Cart” icon option at the top right of the Website, you can view the contents of your cart item by item. Here you can still rewrite the order quantity or delete the items.
If you do not want to add more products to your cart, pressing the “Buy” button will take you to Step 2 of the order, “Entering Data, Payment and Ordering”. Here you can enter the information required for the purchase.
You will then need to enter your billing information (company name, last name, first name, tax number, email, phone) and billing information (country, city, street, house number, zip code). If the shipping address differs from the billing address provided above, please check the DIFFERENCE box to indicate your intention to enter the new address, then enter the correct shipping address in the text boxes that appear.
You can set the delivery / delivery and payment options in your ORDER order summary.
After clicking the “Submit Order” button at the bottom of the page, the Customer can permanently submit his order. The Service Provider sends a confirmation of the success of the order to the Customer, where the number of the Customer’s order can also be found. The order is therefore placed by clicking on the “Submit Order” button, which creates a payment obligation for the Customer.
The order is placed, ie the subscription is made by clicking on the “Subscriptions” button, which creates a payment obligation for the Customer.
Conclusion of the contract, binding on the offer, confirmation
It is possible to conclude the contract in Hungarian. The submission of the order is considered to be an electronically concluded contract, for which Act CVIII of 2001 on certain issues of electronic commerce services and information society services. the provisions of the law shall apply accordingly. The contract is subject to Government Decree 45/2014 (II.26.) On the detailed rules of contracts between consumers and businesses and takes into account the provisions of Directive 2011/83 / EU of the European Parliament and of the Council on consumer rights.
The Customer will receive an automatic confirmation e-mail on the receipt of the order to the given e-mail address within 48 hours, by which the Gömböc Webshop will accept the Customer’s offer, upon arrival of which the contract will be concluded between the Parties. After receiving the order, the Gömböc Webshop will also contact the User by phone in order to clarify the order and reconcile data, if necessary.
The Gömböc Webshop informs the Customer within 48 hours of the confirmation of his order. If the Buyer does not receive this confirmation within 48 hours, the Buyer is released from the obligation to make an offer and is not obliged to use the ordered product.
The confirmation e-mail contains the data provided during the order, the order details, the price of the ordered subscription, the payment and delivery methods, the order number, and in addition the Customer’s comments on the order.
Payment – Cash on delivery
Cash on delivery is only possible in cash.
Payment – Credit card
The Customer can pay the fee for the Service via the Barion system with a credit card.
Online credit card payments are made through the Barion system. Credit card details will not be sent to the merchant. The service provider Barion Payment Zrt. Is an institution under the supervision of the Magyar Nemzeti Bank, its license number: H-EN-I-1064/2013.
Accepted credit cards: Visa, Visa Electron, Mastercard, Maestro, American Express
The system uses a secure channel and is automatic. The Financial Sphere Webshop only receives the card data provided by the Customer and required for the payment transaction on the payment page with 128-bit SSL encryption. The financial Gömböc Webshop will not be notified by Gömböc Webshop about the personal data related to the order and the information about the content of the purchase. On the other hand, the Gömböc Webshop is also not informed about the data content of the payment page, they can only be accessed by the financial Gömböc Webshop. The result of the transaction will be announced on the website of the financial Sphere Webshop after the payment. To pay by card, the Customer’s Internet browser must support SSL encryption. The amount paid as the final amount of the order will be immediately blocked in the Buyer’s current account.
Upon receipt of the product (surprise package with small beer content), the Buyer is obliged to check whether the product (surprise package with small beer content) is undamaged. If you experience damage to the packaging or the product, the Customer may ask the courier to take a report or return the package to the Gömböc Webshop.
If the packaging or the product is visibly damaged upon receipt (surprise package with small beer content) and the damage occurred before the receipt of the goods, the Gömböc Webshop will provide the return or replacement of the product free of charge. Gömböc Webshop is not responsible for any damage detected after receipt!
If the Buyer is not present at the specified delivery address at the specified time and the package fails to be received, the courier will leave a notice at the delivery address. With the help of the number on the notice, the Customer has the opportunity to enter or agree on a new delivery address and date at the courier service. The courier service will try to deliver the ordered products (surprise package with small beer content) 1 more time.
The courier service will try to deliver twice in total, however, if the 2nd delivery fails – for reasons attributable to the Buyer – the 3rd delivery will be retried by the Gömböc Webshop only if the Customer pays a delivery fee to the Gömböc Webshop and The delivery fee has been credited to the Gömböc Webshop account.
It is not possible to request or complete a partial delivery.
Upon receipt of the product, the Buyer is obliged to make sure without delay that the quality and quantity of the product (surprise package with small beer content) is adequate.
Gömböc Webshop The Service Provider cannot provide the possibility to receive the package in person.
The delivery fee of the package is HUF 1,500 gross, and we provide free home delivery for orders of HUF 19,500 gross. If the delivery is in accordance with 5.7.1. The Gömböc Webshop will charge an additional gross fee of HUF 1,500 for the 3rd delivery due to the fault of the Buyer.
The package will be delivered within 5 working days after the redemption or renewal of the subscription. It is not possible to request delivery earlier than this date. Subsequent delivery can only be requested by the Buyer if he foresees that he will not be able to receive the package during the given period.
Unless otherwise agreed by the parties, the Gömböc Webshop is obliged to provide (deliver) the product (surprise package with small beer content) to the Buyer without delay, but no later than within thirty days after the conclusion of the contract.
In case of delay of the Gömböc Webshop, the Buyer is entitled to set an additional deadline.
If the Gömböc Webshop does not perform within the additional deadline, the consumer is entitled to withdraw from the contract.
The Buyer is entitled to withdraw from the contract without setting an additional deadline if
the Gömböc Webshop refused to perform the contract; obsession
the contract should have been performed at the agreed time of performance, and not otherwise, as agreed by the parties or because of the recognizable purpose of the service.
RIGHT OF WITHDRAWAL AND RIGHT OF TERMINATION
The 5.1. and 5.2. The provisions of point 1 apply only to a natural person acting outside the scope of his / her profession, independent occupation or business activity, who buys, orders, receives, uses, uses goods and is the addressee of commercial communications and offers related to the goods (hereinafter Consumer).
Right of withdrawal
If the Customer has ordered the service within the framework of a monthly subscription – this does not include the automatically renewed monthly subscription or the fixed-term subscription – then the Consumer may exercise his right of withdrawal as follows. If the Consumer has ordered the monthly subscription for several months (eg for 2 months) and changes his mind after completing the 1st month, he may terminate his subscription for the 2nd month in accordance with Section 5.2. as set out in point.
The consumer is entitled to the contract in accordance with Government Decree 45/2014 (II.26.) On the detailed rules of contracts between the consumer and the enterprise in the case of a contract for the sale of a product
when supplying several products, the last product supplied,
in the case of a product consisting of several lots or pieces, the last lot or piece delivered,
if the product is to be delivered regularly within a specified period, withdraw from the contract without giving reasons within fourteen (14) days from the date of receipt of the first service by the Consumer or a third party other than the carrier designated by him.
The consumer may also exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.
If the Consumer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw (for example by post or electronic mail) to the Gömböc Webshop using the contact details indicated in point 1 of these GTC. For this purpose, the Consumer may use the sample statement of withdrawal available at the link below, or his use may indicate his intention to withdraw to the Gömböc Webshop by e-mail.
Download withdrawal / termination statement sample format.
The Consumer exercises his right of withdrawal within the deadline if he sends his statement of withdrawal to the Gömböc Webshop before the expiry of the deadline indicated above.
The Consumer shall bear the burden of proving that he has exercised his right of withdrawal in accordance with the provisions set out in point 5.
In both cases, the Gömböc Webshop will immediately confirm the receipt of the Consumer’s withdrawal statement by e-mail.
In the case of a written withdrawal, it shall be deemed to have been validated on time if the Consumer sends his statement to the Gömböc Webshop within 14 calendar days (even on the 14th calendar day).
When notifying by post, the date of posting and, in the case of notification by e-mail, the time of sending the e-mail will be taken into account by the Gömböc Webshop for the calculation of the deadline. The Consumer will send the letter by registered mail so that the date of dispatch can be credibly proven.
In case of withdrawal, the Consumer is obliged to return the ordered product to the address of the Gömböc Webshop indicated in point 1 without undue delay, but no later than within 14 days from the notification of his withdrawal. Given that the Consumer does not place an order for specific products, but orders a surprise bag, he can exercise his right of withdrawal for the entire duration. You can therefore only exercise your right of withdrawal if you return all the products in your surprise bag.
The deadline is deemed to have been met if the Consumer sends (mails or delivers to the courier ordered by him) the product, the box containing the small-scale beer, before the expiry of the 14-day deadline.
The cost of returning the product to the address of the Gömböc Webshop shall be borne by the Consumer, unless the Gömböc Webshop has undertaken to bear these costs. However, Gömböc Webshop does not take over the handling or costs of the return from the Consumer. The Package returned to the Sphere Webshop cannot be taken over by cash on delivery. Apart from the cost of returning the product, no other costs shall be borne by the Consumer in connection with the withdrawal.
If the Consumer withdraws from the contract, the Gömböc Webshop shall immediately, but no later than within 14 days from the receipt of the Consumer’s statement of withdrawal, reimburse all consideration paid by the Consumer, including transport costs, except for additional costs incurred due to that the Consumer has chosen a mode of transport other than the cheapest standard mode of transport offered by the Spherical Webshop. The Sphere Webshop is entitled to withhold the refund until the product has been returned or the Consumer has provided credible proof that it has been returned: of the two, the Sphere Webshop will take into account the earlier date.
During the refund, the Gömböc Webshop will use the same payment method as the original payment method, unless the Consumer expressly consents to the use of another payment method; there is no additional cost to the Consumer as a result of using this refund method.
The consumer can only be held liable for the depreciation of the product if it has occurred as a result of use in excess of that required to determine the nature, characteristics and functioning of the product. The Gömböc Webshop may therefore demand reimbursement of depreciation and reasonable costs arising from use in excess of the use required to determine the nature, characteristics and operation of the product, if the consumer has started and exercises his right of cancellation before the deadline at the consumer’s express request.
6.2. The Consumer does not have the right of withdrawal in the case of a non-advance Gömböc Webshop product, which was produced by the Gömböc Webshop on the basis of the Consumer’s instructions or at the express request, or in the case of a product clearly tailored to the Customer.
In the event of incorrect performance of the Gömböc Webshop, the Buyer may assert a claim for a warranty against the company in accordance with the provisions of Act V of 2013 on the Civil Code.
In the case of a consumer contract, the Customer qualifying as a Consumer may assert his warranty claims within 2 years from the date of receipt, for product defects that already existed at the time of delivery of the product. After the limitation period of two years, the Buyer can no longer enforce his warranty rights for supplies.
In the case of a contract not concluded with the Consumer, the Buyer may assert his warranty claims during the 1-year limitation period from the date of receipt.
In the case of second-hand products, this period is 1 year.
The Customer may, at its option, make the following supply warranty claims: It may request repair or replacement, unless it is impossible to meet the demand chosen by the Customer or would entail a disproportionate additional cost for the business compared to the fulfillment of another demand. If the repair or replacement has not been requested or could not be requested by the Buyer, the Buyer may request a proportionate delivery of the consideration or the defect may be repaired or otherwise repaired by the Buyer or, in the final analysis, the contract may be canceled.
The Buyer may transfer his / her chosen right of warranty for another, but the cost of the transfer shall be borne by the Buyer, unless it was justified or the company has given a reason for it.
The Buyer is obliged to report the defect immediately after its discovery, but not later than within two (2) months from the discovery of the defect.
The Buyer can assert his supply warranty claim directly against the company.
In the event of a defect detected within six months of performance (ie delivery, receipt), the defect shall be presumed to have existed at the time of performance, unless this presumption is incompatible with the nature of the defect or the nature of the product. The Gömböc Webshop is only released from the warranty if it rebuts this presumption, ie proves that the defect of the product occurred after the delivery to the Customer. Based on this, the Gömböc Webshop is not obliged to accept the Customer’s objection if it duly proves that the cause of the defect is the consequence of the improper use of the product. However, six months after performance, the burden of proof is reversed, ie in the event of a dispute, the User must prove that the defect already existed at the time of performance.
Product warranty can only arise in the event of a defect in movable property (product). In this case, the Customer, who qualifies as the Consumer, may, at his / her option, may assert the right or product warranty claim specified in
As a product warranty claim, the Customer may only request the repair or replacement of the defective product.
A product is considered defective if it does not meet the quality requirements in force at the time of placing on the market or if it does not have the characteristics specified by the manufacturer.
The Customer may assert his product warranty claim within two (2) years from the placing of the product on the market by the manufacturer. Upon expiry of this period, he shall lose this entitlement.
The Buyer may only exercise the product warranty claim against the manufacturer or distributor of the movable property.
In the event of a product warranty claim, the User must prove the defect of the product.
The manufacturer (distributor) is only released from its product warranty obligation if he can prove that:
the product was not manufactured or marketed in the course of his business, or
the defect was not recognizable in the light of current scientific and technical knowledge at the time of placing on the market or
the defect of the product results from the application of legislation or a mandatory official regulation.
It is sufficient for the manufacturer (distributor) to prove a reason for the exemption.
Due to the same defect, the supply warranty and product warranty claim cannot be enforced simultaneously, in parallel. However, in the event of a successful enforcement of a product warranty claim, the Customer may assert its warranty claim against the manufacturer for the replaced product or repaired part.
151/2003 on the mandatory warranty for certain durable consumer goods in connection with the mandatory warranty for certain durable consumer goods. (IX. 22.) contains regulations. The (material) scope of the decree only applies to products sold under a new consumer contract concluded in the territory of Hungary and listed in the annex to the decree.
The mandatory warranty for the durable consumer goods listed in the annex to the Government Decree is 1 year, starting on the day the product is handed over to the Consumer or, if commissioned by the Gömböc Webshop or its agent, the commissioning date.
However, Gömböc Webshop does not sell products of a type that would fall within the scope of the Government Decree, nor does it provide a contractual or voluntary warranty for its products.
Nevertheless, the Customer shall and 6.2. shall be entitled to the rights set out in
The absence of a warranty does not affect the enforcement of the Buyer’s rights arising from legislation, in particular the warranty on supplies and products, as well as compensation.
Enforcement of warranty claims
The Buyer may enforce his warranty claims under the contact details specified in point 1:
If a dispute arises between the parties which cannot be settled amicably, the Buyer may initiate conciliation proceedings, in accordance with Section 7.2. as indicated in point.
Place, time and method of complaint handling
The Customer may submit consumer complaints related to the product or the activities of the Gömböc Webshop at the contact details specified in point 1:
The Spherical Webshop will remedy the verbal complaint immediately, if possible. If it is not possible to remedy the oral complaint immediately, due to the nature of the complaint or if the Customer does not agree with the handling of the complaint, the Gömböc Webshop will record the complaint, which will be substantiated for five years.
The Gömböc Webshop is obliged to hand over a copy of the minutes to the User on the spot in case of an oral complaint communicated in person (at the business premises) or, if this is not possible, in accordance with the rules for a written complaint detailed below.
In the case of an oral complaint communicated by telephone or other electronic communication service, the Gömböc Webshop shall send a copy of the minutes to the User at the latest at the same time as the substantive reply.
In all other cases, the Gömböc Webshop will act in accordance with the rules applicable to written complaints.
The Gömböc Webshop assigns a unique ID to a complaint recorded by telephone or other means of communication, which simplifies the retrieval of the complaint later.
The Gömböc Webshop will respond to the complaint received in writing within 30 days. The measure means delivery by post within the meaning of this contract.
If the complaint is rejected, the Gömböc Webshop informs the User of the reason for the rejection.
Other enforcement options
If any consumer dispute between the Gömböc Webshop and the Customer is not resolved during the negotiations with the Gömböc Webshop, the following enforcement options are open to the Customer:
Complaint to the consumer protection authority
If the Buyer notices a violation of consumer rights, from 1 January 2017, the Consumer may primarily file a complaint with the territorially competent district offices. Following the assessment of the complaint, the authority shall decide on the conduct of the consumer protection proceedings.
Contact details of Gömböc Webshop territorially competent consumer protection authority:
Government Office of the Capital City of Budapest
Technical, Licensing and Consumer Protection Department, Consumer Protection Department
Address: 1052 Budapest, Városház u. 7th
Postal address: 1364 Budapest, Pf .: 144.
Phone number: + 36-1 450-2598
List of regional authorities: http://fogyasztovedelem.kormany.hu/teruleti
Dispute resolution procedure through the European Union’s online dispute resolution platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
In the case of a consumer dispute related to an online sales contract, it is possible for consumers to settle their disputes related to online shopping, even cross-border, electronically by submitting an electronic complaint via the online platform available via the link above.
All that is required is for the consumer to register on the online platform available at the link above, complete a request in full and then submit it electronically to the Conciliation Board via the platform. In this way, consumers, despite the distances, can easily assert their rights.
Initiation of conciliation proceedings
Contact details of Conciliation Bodies: http://www.bekeltetes.hu/index.php?id=testuletek
If the Gömböc Webshop rejects the Customer’s complaint, the Customer is also entitled to apply to the Conciliation Body competent according to his place of residence or stay: the condition for initiating the conciliation body’s procedure is that the Customer directly attempts to resolve the dispute with the Gömböc Webshop.
The Conciliation Body is responsible for resolving consumer disputes out of court. The task of the conciliation body is to try to reach an agreement between the Gömböc Webshop and the Buyer in order to settle the consumer dispute.
The conciliation body’s proceedings are initiated at the consumer’s request. The request shall be made in writing to the chairperson of the conciliation body.
The Board competent according to the seat of the Gömböc Webshop is the contact details of the Budapest Conciliation Board:
The Budapest Conciliation Board
Head office: Krisztina krt., 1016 Budapest. 99. III. em. 310th
Mailing address: 1253 Budapest, Pf .: 10.
E-mail address: email@example.com
Fax: 06 (1) 488 21 86
Telephone: 06 (1) 488 21 31
The Gömböc Webshop is obliged to cooperate during the conciliation body proceedings.
For the purposes of the rules applicable to the Conciliation Board, a consumer is also a non-governmental organization, church, condominium, housing association, micro, small and medium-sized enterprise, which buys, orders, receives, uses, uses or commercial communications, offers related to the goods. addressed.
Initiation of legal proceedings.
The buyer is entitled to enforce his claim arising from a consumer dispute before a court in civil proceedings under Act V of 2013 on the Civil Code and Act III of 1952 on the Code of Civil Procedure. in accordance with the provisions of
Purchasing on the Website presupposes that the Customer is aware of and accepts the possibilities and limitations of the Internet, in particular with regard to technical performance and errors. The Sphere Webshop shall not be liable if any malfunction is detected in the Internet network, which prevents the operation of the Website and the purchase.
UNILATERAL AMENDMENT OF THE GTC
The Gömböc Webshop may amend these GTC, the prices of the products sold on the Website and other prices indicated at any time without retroactive effect, the amendment shall take effect after its publication on the Website and shall apply only to transactions following the entry into force.
INVALIDITY OF THE TERMS AND CONDITIONS OF THE GTC
If any provision of these GTC is found to be invalid, it will not result in the validity of the contract concluded on the basis of these GTC and the other provisions of the contract will remain in force. The remaining provisions of the contract shall be construed to best reflect the original will of the Sphere Webshop and the Buyer.
The contracts concluded on the basis of these GTC do not form the content, the custom and practice developed in the previous business relationship between the Gömböc Webshop and the Customer. Furthermore, the contracts concluded on the basis of these GTC do not include the custom that is widely known and regularly used in the given business line by the subjects of a similar contract. The present GTC and the prospectuses available on the Website, as well as other information, include the entire content of the contract between Gömböc Webshop and the Customer.
Date of entry into force of the General Terms and Conditions: 27/07/2020